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Privacy Policy
Effective Date: 1 February 2025
At Wild Mosaics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (wildmosaics.com).
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
Non-Personal Information: Browser type, IP address, device information, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Process and fulfill orders.
Provide customer support.
Improve our website and user experience.
Send promotional emails (with your consent).
Prevent fraudulent activity and enhance security.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Payment processors, shipping partners, and marketing platforms.
Legal Authorities: When required by law or to protect our rights.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and gather analytics. You can manage cookie preferences through your browser settings.
5. Data Security
We implement security measures to protect your data, but no method is 100% secure. We encourage you to use strong passwords and safeguard your account.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at orders(at)wildmosaics(dot)com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at orders(at)wildmosaics(dot)com
Terms and Conditions
Effective Date:1 February 2025
Last Updated: 1 February 2025
Welcome to WildMosaics.com. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our services.
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1. General Use
1.1. WildMosaics.com provides an online platform for purchasing mosaic art and related products.
1.2. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.
2. Orders and Payments
2.1. All orders placed on WildMosaics.com are subject to availability and confirmation of payment.
2.2. Prices are listed in South African Rands and include applicable taxes unless stated otherwise.
2.3. Payment must be made via the approved payment methods listed at checkout.
2.4. We reserve the right to cancel or refuse any order at our discretion.
3. Shipping and Delivery
3.1. We aim to process and ship orders within the estimated timeframe provided at checkout.
3.2. Delivery times may vary due to factors beyond our control.
3.3. WildMosaics.com is not responsible for any customs fees, taxes, or import duties that may apply.
4. Returns and Refunds
4.1. Customers may request returns or refunds within 7 days of receiving their order.
4.2. Items must be in their original condition and packaging to qualify for a refund.
4.3. Refunds will be processed using the original payment method.
4.4. We do not accept returns on customized or personalized products.
5. Intellectual Property
5.1. All content, including images, text, and designs, is the intellectual property of WildMosaics.com.
5.2. You may not copy, reproduce, or distribute any content without our prior written consent.
6. User Conduct
6.1. You agree not to use our website for any unlawful or prohibited activities.
6.2. Harassment, abusive language, or fraudulent activities are strictly prohibited.
7. Limitation of Liability
7.1. WildMosaics.com is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
7.2. Our total liability for any claim shall not exceed the amount paid for the product in question.
8. Privacy Policy
8.1. Your use of WildMosaics.com is also governed by our **Privacy Policy**, which can be found above.
9. Governing Law
9.1. These Terms shall be governed by and interpreted in accordance with the laws of South Africa.
9.2. Any disputes shall be resolved in the courts of South Africa.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
**Email:** support@wildmosaics.com
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By using WildMosaics.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.